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At Broadway Limited Imports we pride ourselves on producing model railroading products that are the very best in the world. However, in the event you would like to return your BLI product, here are our policies on return merchandise:

End Consumer Returns:
Products purchased directly through Broadway Limited Imports (either on or over the telephone) you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned before 90 days after the purchase date will be in the form of a credit redeemable on your next purchase. Items may not be returned after 90 days. The original shipping and handling charges are not refundable.

Products purchased from an authorized reseller: If you've purchased your new BLI product from one of our authorized resellers, your product is subject to the return policy of that reseller. BLI will not directly offer refunds to the end consumer on products purchased from a reseller.

Our complete warranty policy can be found HERE

Reseller Returns: If you are a reseller and wish to return your BLI product, please do so through the channel through which it was purchased. If purchased via wholesaler, the product is subject to the return policies of that wholesaler. If purchased directly from BLI, your return will be credited to your account at the rate at which it was purchased and the credit may be used on future purchases directly with BLI.